Connect With Randall:

Randall Stone '18 C-Suite Advisor Since 2018

Studio Head | ə*māz


A big-picture creative thinker with expansive knowledge of consumer behaviors across industries, Randall Stone has been designing and innovating customer experiences for more than 30 years. Educated as an architect, Randall has used his deep understanding of design thinking to craft much more than spaces––flagship experiences, behaviors, and brands. Randall worked with global brands such as Samsung, BMW, Starbucks, Disney, and many more to discover new opportunities to engage consumers and uncover additional avenues for growth. He was chief experience advisor to Hyatt Hotels for almost a decade, developing five of the hospitality group’s brands and end-to-end guest experiences. Currently he is head of ə*māz (pronounced “amaze”), an experience studio to entertainment, hospitality, retail, travel, and lifestyle brands of all sizes.

Thought Leadership By Randall:

Making Amazement

Randall Stone of ə*māz talks about the keys to ­entertainment in your customer ­experiences
By Randall Stone | ə*māz