The CSQ Lifestyle Report Spring 2016: Insights From the Top

Ever wish you could know what your favorite brands are thinking? Now you can. Introducing The CSQ Lifestyle Report, where every quarter, we will bring you the perspective of local leadership from your favorite brands and properties.


“When factoring in the illustrious history of Porsche, the bar in Westlake Village is set at the highest level.  All of our staff members make a concerted effort to determine and meet the customer’s needs. It is paramount that everyone is made to feel like a member of our family.  With Porsche having won the most races in history, we came up with the idea that every customer gets a Pit Crew along with the purchase or servicing of their vehicle. The entire staff of our dealership, from the general manager on down, is the Pit Crew for every client.”


Keith Goldberg
GM, Rusnak Porsche, Westlake Village


“For the past 82 years of Eton’s history which formed in Sweden, making high-end luxury shirts, CRM has been the motto of the company and we are resonating and implementing the message through the Eton store in Santa Monica. Through CRM, Customer Relations Management, value proposition is one of the key components of our drive to excellence, offering competitive prices, unparalleled customer care, after-sale services, and years of experience in styling and taking care of our client’s wardrobe needs.”


Moji Shahkarami
GM, Eton, Santa Monica


“Terranea provides an unmatched opportunity for whole ownership of the few remaining pieces of oceanfront property on national monument land. Situated on the Palos Verdes Peninsula, one of Southern California’s most scenic and coveted coastlines, Terranea is LA’s only oceanfront resort. The extraordinary site allows villa owners to be part of the prestige of the peninsula, cared for by world-class staff, with award-winning amenities and curated experiences. An opportunity communicated by storytelling, marketing initiatives and through brand ambassadors.”


Terri Haack
President, Terranea Resort, Palos Verdes