Mark Weinstein '21 Contributor Since 2021
SVP, Global Head of Marketing and Loyalty | Hilton Worldwide Holdings Inc.
Biography:
Mark Weinstein serves as Senior Vice President & Global Head of Marketing and Loyalty at Hilton. He and his global team inspire over 200 million customers each year to explore, experience, and fall in love with the Hilton portfolio of over 6,300 hotels across 18 brands in 118 countries and territories.
In this role, Mark leads the global team responsible for brand and performance marketing including content and creative, media and social media, customer insights, CRM and personalization, and digital channel retailing. This brand-led, customer-obsessed, insight-driven team collaborates on integrated programs, campaigns, and partnerships that drive engagement and accelerate commercial performance.
For over 10 years Mark has led Hilton Honors, Hilton’s award-winning guest loyalty program. He led the repositioning and rebranding of Hilton Honors transitioning it from a 25-million-member frequent guest program in 2010 to a “club for all travelers” with over 110 million members at the end of 2020.
Mark’s team is responsible for Hilton’s global network of category-leading partners including American Express, Live Nation, The GRAMMYs, and McLaren Racing as well as the management of a global portfolio of co-branded credit cards.
Mark is regularly interviewed as a thought leader and subject matter expert for major publications (such as The Wall Street Journal, Adweek, Forbes, Billboard, and USA Today), has appeared on international TV programs, podcasts, and blogs, and has been included in books and trade publications. He is a frequent keynote speaker and panelist including at the Cannes Festival of Creativity, Billboard Magazine and Millennial 2020 events and at universities including Yale, New York University, and Cornell.
Mark has served as a juror for the Clio Music Awards and has been named a Billboard Branding Power Player. During his time at Hilton, his teams have been recognized with multiple Clio Awards, J. D. Power top rankings, and The Points Guy awards among others.
Mark joined Hilton from MarketBridge, a sales and marketing strategy consulting firm and prior to that consulted for PricewaterhouseCoopers (PwC). He graduated from the University of Maryland’s Robert H. Smith School of Business with degrees in marketing and finance.
